Successive downfalls and flooding in a short space of time substantially increased the turbidity, or dirtiness, of the incoming water to such an extent that the works’ usual filters were blocking every few hours.
An urgent out-of-hours request prompted the Amazon Filters’ night shift to source, pick and end-cap replacement filters to solve the problem.
The fresh filters, all available in stock and involving the firm’s absolute-rated depth filter SupaSpun II R31, was readied overnight for collection by the water company.
The speed of turnaround meant operators could install the new filters straight away to maintain continuity of water production levels and onward safe supply to households and businesses.
“When we received the call asking how quickly we could help their emergency situation, we acted immediately,” said Amazon Filters managing director Neil Pizzey.
“Our night shift dropped everything and put in a brilliant team effort, identifying that we had sufficient numbers of the base components in stock and making and readying the required filters for immediate use.
“The response we made was a prime example of our ‘quick and able’ manufacturing capacity, in this case to help a water company maintain the quality of the public drinking water supply.”