Designed to optimise filtration systems, Cleanova.Care encompasses a suite of services that include on-site testing, aftermarket spares, rental rigs and expert support with capital upgrades. Cleanova says these are secondary to its primary purpose, which is to work collaboratively with customers to achieve the best possible filtration outcome.
“We identified that the ability to access timely expert advice and obtain an accurate diagnosis of filtration issues quickly is key for busy operations and maintenance managers,” said Chris Nixon, Cleanova’s product director. “Whether you need to deal with a bad actor filter, reduce operational costs or upgrade plant and equipment, having access to a filtration expert who will work with you to achieve your goals can dramatically reduce downtime and cost. Cleanova.Care is therefore much more than a bunch of services, it is the gateway for customers to access total aftermarket care they can rely on.”
Cleanova.Care includes five key support pillars:
• Fast solutions that range from on-site technical support and recommendations to optimise operations and maintenance to the sourcing of aftermarket spares.
• Fast filter testing to determine the quantity and type of contaminants in the process and measure the effectiveness of current filtration systems, without the need to halt production.
• Fast units that give customers the flexibility to bypass current processes, maintain continuous operation, or trial alternative filtration options without high capital expenditure.
• Fast exchange to assist customers in finding the best value, best quality filter replacements without paying premium OEM prices, to reduce the total cost of ownership.
• Fast recovery is a prompt and cost-effective means of reconditioning sewn-end filter elements with specially formulated filter media at a fraction of the cost of buying new. Recycling the metal frames also reduces waste to make filter replacement more sustainable.
“Cleanova.Care enables us to deliver outstanding results by responding quickly, engaging in technical discussion or site investigation to get to the root of the customer’s filtration challenge, and providing a lasting solution that minimises cost, maximises uptime, and optimises efficiency,” added Nixon.